Frequently Asked Questions

TAG's Technical Support Call Center is manned 24-hours-a-day by certified TAG Production Line Engineers. TAG's global presence extends to WORLDWIDE on-site system setup and on-site technical support. For more information, contact TAG Technical Coordinator's at 1-877-TAG-TECH (824-8324).


TDN
Memory Retest

Question:

I received an error during post that stated Dimm ____ error…Dimm group _____ disabled. Can this be resolved without sending the machine to TAG?

Answer:

This problem is usually caused by a dirty power source. It can usually be resolved very easily without sending the machine in to TAG’s facility. During boot up you will want to hit the F2 key in order to enter the CMOS settings. You will then want to highlight the processor field in the main menu and hit the Enter key. You will then want to highlight the processor retest field and hit the Enter key. You will be given two choices here, yes or no. Highlight the yes key and hit enter. Once this has been done you will then need to hit the F10 key to save the changes and reboot your machine. Upon reboot the error should be cleared and allow you into the operating system.


Last Modified: Wednesday, August 01, 2007